Why you should go the mobile phone contract way

The contemporary society is witnessing what might be referred to as a golden age in technology. Every new dawn, mobile phones are being released in their droves spotting some of the best features yet. Smartphones have become an integral part of life with individuals seeking to own the latest mobile phone. Unfortunately, some of these flagship phones are quite exorbitant and therefore paying for them upfront has become a challenge for many people. The alternative has been for individuals to go the mobile phone contract way.

Basically, a mobile phone contract enables individuals to own a mobile phone and pay for it over a predetermined period of time. It has become a means through which individuals can own flagship phones of their choice without parting with hefty amounts of money upfront. With a mobile phone contract, you not only get a phone of your choice but also get to enjoy other benefits such as free minutes, text messages and data bundles in a given month. So why should you go the mobile phone contract way?

If you have a tight budget

Do you fancy owning the latest Samsung Galaxy S8 but have challenges with finances? If yes, sit back and relax as going the mobile phone contract way ensures that you get to own the kind of phone you want without burning a hole in your pocket. Essentially, most mobile phone contract providers require you to part with a small amount of money as security deposit and the balance payable over the contract life. You no longer have to save on end to own the type of phone you want. You simply need to apply for a phone contract and you will receive the phone you need.

Free cell phone and a host of other benefits

With a mobile phone contract, you get to receive a free mobile phone with a host of their benefits. Of course, the cost of this particular mobile phone is paid for over the period of the contract. In addition to getting a free cell phone upfront, you also get to enjoy a host of other benefits such as lower call charges, a given set of minutes, and text messages and data bundles in a given month. What this essentially means is that you can call for free, text and even surf the internet so long as you don’t exhaust the given limit in any given month.

Opportunity to improve your credit score

If you have a poor credit score, a mobile phone contract provides you with a perfect opportunity to improve your credit rating for the better. The secret is in ensuring you make monthly repayments without fail over the life of the contract. Diligent payments will positively reflect on your credit score and this simply means gradual improvement of your credit score.

Better financial planning

When you take out a phone contract, you get to understand the amount of money you will be paying on a monthly basis. This flexibility gives you an opportunity to better plan your finances, put a budget in place and ensure that you meet your objectives.

In conclusion, mobile phone contracts have a number of benefits especially to individuals with a poor credit rating. It gives them an ability to improve their credit rating while at the same time enjoying the services of their mobile phone of choice without having to paying for it upfront.

Getting a Better Deal on Your Mobile Phone Contract

You might not realise it, but if you currently have a mobile phone contract that’s about to run out, you are in a great position to negotiate for a better deal with your mobile provider. If you play your cards right, you can get more minutes, texts, and data, or have your monthly line charges reduced. You can even upgrade to the latest handset for free or at a discount. And if your mobile provider hiked their prices mid-contract, you may be entitled to leave without incurring termination fees. Use your position as a subscriber who has options in order to negotiate for a better mobile phone contract.

Ask for a Better Tariff

The first step to getting a better deal on your mobile phone contract is to pick up the phone and call your network provider. Tell the operator that you are no longer happy with your current arrangement and you want a better tariff. Use comparison sites to benchmark current network prices and find the most cost-effective tariffs and packages available. If they don’t offer up a better deal you can always tell them that your current plan is getting too expensive, to a point that you might have to take your business elsewhere. They could realize that they will potentially be losing business and offer you better deals that you otherwise wouldn’t have gotten if you hadn’t asked. If that fails, move to plan B.

 

Ask to Speak to “Disconnections”

Sometimes the first operator you speak to isn’t authorized to offer any sort of deal even at the threat of the subscriber leaving. This is when they patch you through to their “disconnections department”, or whatever name they call their customer retentions team. This team specializes in handling unsatisfied customers and has the authority to offer better deals on your mobile phone contract just to convince you to stay. Once you get them on the phone, repeat your request. Remember that there are always better tariffs and packages out there, so use that to negotiate for a better deal.

 

The Power of Customer Retentions

With the way things are going in the mobile market, it’s no longer just about convincing people to sign up for a mobile plan. It has become equally – if not more – important to convince them to stay. Competition in today’s mobile phone market is at an all-time high, and any loss of business can quickly translate into a competitor’s gain. Market maturity has highlighted the importance of retaining existing customers, which is why any network provider’s customer retentions team has so much decision-making power.

 

What If They Still Refuse?

If after careful negotiation your provider’s customer retentions team calls your bluff and refuses to give in, don’t feel bad. Back off for now and don’t let them make you feel like you’re being forced to disconnect. If they insist that they can’t give you what you want and offer to arrange a cancellation of service, simply tell them that you will need time to think about it, and that you will call them back should you decide to leave.